Telecommunication

PABX Models

PANASONIC KX - NS1000/500

The Panasonic KX-NS500 Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to your needs. The KX-NS500 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit. The KX-NS500 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information. It can also use built-in applications, such as a call centre solution, mobile solution, and voice mail system, to provide more efficient work and increased customer satisfaction

PANASONIC KX - TDE600/200/100

  • Maximum number of Simple Telephone extensions -768
  • VOIP compatible, enabling you to make maixum use of the existing network links between offices and Cutting call costs

Computer Telephony Integration (CTI) enables telephone system and PC to act as one co-ordinated business tool.

PANASONIC KX-TDA600/200/100

 

  • Maximum number of Simple Telephone extensions -640
  • VOIP compatible, enabling you to make maixum use of the existing network links between offices and Cutting call costs
  • Computer Telephony Integration (CTI) enables telephone system and PC to act as one co-ordinated business tool

PANASONIC’S KX-TDA100D

Combining the benefits of traditional telecommunications with the advantages of contemporary IP technology, Panasonic’s KX-TDA100D Hybrid IP-PBX System KX-TDA100D offers a wide range of capabilities to optimise your company’s communications. Solutions such as Wireless Mobility give you the freedom to respond to important calls when you are away from your desk or moving around the office, while advanced call centre functions make it easy to distribute calls, manage agents handling calls, and control internal use of the phone system, improving communication efficiency and allowing you to serve customers more effectively

PANASONIC’S KX-TES824

For voice conversation - your telephone system is an integral part of your establishment and is your main tool of communication. It is your primary link to your business partners, customers, suppliers, employees, colleagues, friends, and even family members. The KX-TEA308 and the KX-TES824 Advanced Hybrid PBX Systems can cost effectively support all your personal and business communication needs. The systems come pre-configured with 3 outside (CO) lines and 8 extensions. The KX-TES824 can easily be expanded with up to 8 outside (CO) lines and 24 extensions. Both systems provide features that can satisfy the demands of the most sophisticated and cost conscious users. You can even connect a variety of communication devices, such as cordless phones, answering machines, computer modems, credit card verifiers, fax machines, and any other device that works with conventional telephone lines. Packed with so many features - the Panasonic KX-TEA308 and KX-TES824 are ideal for small businesses or home offices requiring a flexible system with a high degree of sophistication

NEC SL1000

The SL Series allows your small business to focus on what you do best, looking after your customers and not your communications system. Specifically designed with the needs of small business in mind, the SL Series wide range of intuitive features can be tailored to an individual’s role making your employees more reachable and more responsive regardless of their location. Reliable and simple-to-use, your business will get access to features expected of much larger systems without needing a large budget: 

  • Dial in 16 party conference bridge

  • Voicemail with email notification

  • Office level functionality for your remote/office workers

  • Interface to your on premise alarm

  • Simple tools to create call groups

NEC SV8100

The SV8100 Communications Server offers a scalable, reliable, full-featured communications solution to meet a growing business’s needs.

  • Converged communications – data, multimedia and voice over one network

  • Enhanced management

  • Investment protection

  • Pure IP with the flexibility to support TDM - providing a clear migration path

  • Easily accessed, customizable advanced productivity applications and collaboration tools

  • Easy-to-learn and use interfaces and applications

  • Streamlined business processes

  • Ability for staff/customers to reach the right resources with one call

  • Security with a high-level of Quality of Service

NEC SV9100

  • Distinct, scalable, IP Unified Communications enabled solution

  • High reliability

  • Simplified user licensing

  • Comprehensive suite of Unified Communications and Contact Center solutions

  • Broad range of mobility applications and devices

  • Vertical market-specific solution integrations

  • Wide-range of end-points

  • Single point configuration and management

  • Multi-Line SIP client, multi-carrier support

POLYCOM SOUNDSTATION

The Polycom conference phone offers the directory search, presence information and extended conferencing capabilities we wanted. Make it feel like everyone's together in the same room. Polycom conference phones are the standard because they deliver the clearest sound to every participant in every location. Our advanced audio technology allows each conference phone to intelligently adapt to different room environments. So everyone can hear and be heard, even when more than one person talks at a time. You'll eliminate confusion and enhance productivity. Not a single word—or opportunity—gets missed.

VOICE LOGGER

 

XTEND VOICE LOGGER

 

Xtend Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organisation. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.

- Single User and Network Version Option
- Unlimited Registration of Extensions
- One year software bug, malfunction support and dongle warranty
- One year Online (Team Viewer) / Telephonic / Email Support
- Free Training at the time of installation
- USB Dongle License which makes installation user friendly
- Free visit in case of any bug in the software and free new version will be provided
- Free upgrades within 1 Year.

 

CALL ACCOUNTING

 

Call Accounting is one of the most widely used in the hospitality industry. This is due to its innovative features and unparalleled tools for reporting and billing.

FEATURES

- Allocate call costs
- Optimize tariffs
- Increase operatorproductivity
- Increase revenue
- Increase system efficiency
- Enhance Telecom security
- Additional features include :
  - Scheduled Reports
  - Missed calls notification
  - Auto responder
  - Pop up caller details